Windows 10 – OneDrive won’t start

OneDrive mysteriously stopped working on my Windows 10 laptop. I have no idea what went wrong, I tried reinstalling it even though it’s now part of Windows 10. Nothing worked. I finally came across this post and wanted to repost it in case it ever disappears. My situation was the same, the GPO setting was unset, which should have had the same effect, but I had to disable it to get One Drive working again.

User ‘pirwen’ posted the solution that worked for me at this link in the Microsoft Community.

“I remembered seeing an option to prevent the usage of OneDrive via the Group Policy editor, seems that there is also an option to force enable it. Here are the steps I followed:
On your keyboard hit Windows Key + R to open the Run dialog and type: gpedit.msc and hit Enter to open Local Group Policy Editor.
Next navigate to Computer Configuration\Administrative Templates\Windows Components\OneDrive. In the right panel, double click Prevent the usage of OneDrive for File Storage.
Then here instead of selecting Enabled (as many tutorials suggest to disable OneDrive on Windows 10) I selected Disabled, and saved my changes. This option was originally unset, which should have worked just as if it was disabled, except it didn’t.
After doing this I opened OneDrive again and got a notification for an update. After a few seconds it opened, and was finally working again.”

20 thoughts on “Windows 10 – OneDrive won’t start

  1. For Windows editions without gpedit.msc:
    1) Open regedit.exe
    2) Navigate to “HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\OneDrive”
    3) Delete the subkey “DisableFileSyncNGSC” (or change value from 1 to 0)
    4) Start Onedrive.exe again

  2. Thank you! Thank you! Thank you! Thank you!

    After one year with problems in Onedrive, it is solved!!

    And before August I contact MicroS… and one person “technical” not solved after 4 email’s, and after four email he not answer more email’s and I forget this issue. But today some friend insist to use… and search, search… and find you!!!


  3. The problem I have is this and that Onedrive isn’t listed under Windows Components. I’ve tried reinstalling it and it still won’t start or show up for me to try this solution.

    omg thank you. It works.

    THREE HOURS i’ve been fighting with this goddamned beast from hell.

    How to buy you a nice dinner?

    • Happy that this post helped! I’m blessed with a great job, home, and plenty to eat. I’d love it if you took that money and donated it to help feed struggling folks in your community.

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