Fixing artifacts in an RDP session

Most Windows admins spend quite a bit of time in RDP windows. I can’t imagine how many RDP sessions I’ve used since I started in IT 15 years ago, but it’s conservatively more than 10,000 (4 times a day X 5 days per week X 49 weeks a year * 15 years).

In all of that time and all of those sessions, never once have I come across these artifacts in my RDP session:

Artifacts in the RDP session
Artifacts in the RDP session

It took me quite some time in Google to find the answer, and I ended up finding an obscure post mentioning something about bitmap caching. I disabled bitmap caching on my RDP session and the problem disappeared.

Disable persistent bitmap caching
Disable persistent bitmap caching

The feature prevents the RDP client from re-downloading the same bitmap file, saving bandwidth and improving the user experience. I don’t know what particular set of configurations caused this to happen, but now I know how to get around it.

 

14 comments

  1. Crommwell

    This issue just recently started happening, updated my graphics drivers but to no avail but turning off bitmap caching fixed it, thank you!!

  2. Tom

    This exact issue started happening every time I was RDPing to my laptop yesterday, out of nowhere because there were no winUpdates on either machines since at least a week ago.
    Disabling persistent bitmaps fixed the issue indeed, and this page was the first google result.
    Thank you Mr Kremer !

  3. Joe

    Windows 2016 RDP. Windows 10 clients.

    The user randomly had (what looked like) a really odd repeating desktop background and a bit like artifacts.

    Lots of debugging, AV scans, group policy checks, and ruling out malicious causes… looks to be the same thing! Random.

  4. Anir

    +1, same issue, I was going crazy debugging on the RDP machine until I realized the problem was with the RDP client itself…

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